Affordable Connectivity Program – Federal Communications Commission

Affordable Connectivity Program – Federal Communications Commission


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ACP: What It Is & How It Works
Helping families get connected to broadband during the pandemic.
Video: Chairwoman Rosenworcel | en español | American Sign Language
Update: Over 10 Million Households Enrolled in ACP (2/14/22)
More Information
If you need to talk to someone about your eligibility or application status, call the ACP Support Center at (877) 384-2575.
The Affordable Connectivity Program is an FCC benefit program that helps ensure that households can afford the broadband they need for work, school, healthcare and more.
The benefit provides a discount of up to $30 per month toward internet service for eligible households and up to $75 per month for households on qualifying Tribal lands. Eligible households can also receive a one-time discount of up to $100 to purchase a laptop, desktop computer, or tablet from participating providers if they contribute more than $10 and less than $50 toward the purchase price.
The Affordable Connectivity Program is limited to one monthly service discount and one device discount per household.
Who Is Eligible for the Affordable Connectivity Program?
A household is eligible for the Affordable Connectivity Program if the household income is at or below 200% of the Federal Poverty Guidelines, or if a member of the household meets at least one of the criteria below:
Some providers may have an alternative application that they will ask you to complete.
Eligible households must both apply for the program and contact a participating provider to select a service plan.
How Does the ACP Protect Consumers?
FCC rules protect Affordable Connectivity Program recipients by:
Get More Consumer Information
Check out the Affordable Connectivity Program Consumer FAQ for more information about the benefit.
Which Internet Service Providers Are Participating in the Affordable Connectivity Program?
Various internet providers, including those offering landline and wireless internet service, are participating in the Affordable Connectivity Program. Find internet service providers offering the benefit in your state or territory. 
Service providers can find more information about how to participate here.
Consumer Outreach Toolkit
The toolkit includes downloadable Affordable Connectivity Program social media images, fact sheets, and other outreach content and materials that can be customized for consumer awareness campaigns.
Request a Speaker
FCC consumer experts are available to explain the Affordable Connectivity Program at your event.
Become an Outreach Partner
The FCC is mobilizing people and organizations to help share important consumer information about the new Affordable Connectivity Program. To participate, please fill out and submit the form below:
Optional Form Fields
 
The FCC is authorized to collect this information pursuant to 47 U.S.C. 151, 152, 155, 303; 47 CFR 0.141. The FCC will use the contact information provided to share outreach information, as well as Emergency Broadband Benefit details and updates. Additional disclosures may be made when necessary and appropriate under 5 U.S.C. § 552a(b) of the Privacy Act, including: to comply with federal laws requiring disclosure of the information contained in our records; to comply with requests from Congress; to other federal agencies or to other administrative or adjudicative bodies before which the FCC is authorized to appear; to facilitate statistical research, audit or investigative matters; and, to appropriate agencies, entities, and persons when the FCC suspects or has confirmed that there has been a breach of information. 
Need Help With the ACP?
If you need to talk to someone about your eligibility or application status, call the ACP Support Center at (877) 384-2575.
To file an informal consumer complaint against your provider involving the ACP, click here.

American Sign Language Video
Chairwoman Jessica Rosenworcel talks about how the ACP can help families get connected to internet service (video is ASL interpreted).
More ASL video: Watch to learn about the ACP, who is eligible and how to apply.
News Media Contacts & Resources
Paloma Isabel Perez
FCC Press Secretary
paloma.perez@fcc.gov
Anne Veigle
Deputy Director, Office of Media Relations
anne.veigle@fcc.gov
Office of Media Relations
mediarelations@fcc.gov
202-418-0500
ACP Fact Sheet: Word | PDF
WCB seeks comment on petitions filed by USTELECOM – The Broadband Association and Verizon (3/3/22)
FCC Hosts Virtual Event Tour to Promote ACP Enrollment (3/3/22)
Over 10 Million Households Enrolled in Affordable Connectivity Program (2/14/22)
FCC Releases Rules To Implement Affordable Connectivity Program | Download Report and Order PDF (1/21/22)
FCC Adopts Rules To Implement Affordable Connectivity Program (1/14/22)
Chairwoman Rosenworcel Debuts Draft Rules for Affordable Connectivity Program (1/7/22)
FCC Announces Affordable Connectivity Program (12/31/21)
FCC Provides Additional Guidance on Affordable Connectivity Program (12/30/21)
WCB Issues Further Guidance for Affordable Connectivity Program (12/8/21)
WCB Issues Guidance for Transition to Affordable Connectivity Program (11/26/21)
FCC Seeks Comment on the New Affordable Connectivity Program (11/18/21)
 
 

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August 30, 2022 at 04:27PM

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