Sporadic problems affecting HomeKit Secure Video with iOS 15
Some iOS 15 or tvOS 15 installs are causing problems for users that rely on HomeKit Secure Video, with troubleshooting looking at setups using a HomePod as a Home Hub.
AppleInsider has not been able to reproduce this, but a number of users have been experiencing issues with HomeKit Secure Video. Most report that it is no longer recording video, but others are also saying they are having trouble getting their security cameras recognized.
“[Since] updating to iOS 15, my eufy indoor cameras are no longer recording any videos,” says Reddit user badmaj5 in one typical discussion. “The last recordings are from Monday before the update, so now my wife isn’t happy that I always want to update the new thing when everything was working just fine before.”
In this case and seemingly the majority of them, wiping devices, removing them from HomeKit, and starting over again appears to usually be the solution.
“I decided to reset everything,” continued badmaj5. “First I removed all HomePods from my HomeKit and iCloud account. Then I reset the Apple TV’s and did a reset and update option, and removed them from my iCloud account as well.”
The user also removed all the cameras from HomeKit, before then adding back the HomePod “and making sure it showed up as a hub.” Following that and the addition of cameras, more HomePods and so on, “everything is working normally again.”
It’s a cumbersome workaround and since there is no clear cause for it, there’s also no way to be sure this fixes the issue permanently.
Apple has yet to comment on the reports.
via AppleInsider News https://ift.tt/3dGGYcl
October 4, 2021 at 08:32AM