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Teradata is outsourcing field-based support on both sides of the pond to IBM, much to the alarm of some customers who fear a loss of knowledge in keeping its trusted on-prem systems up and running.
The global data warehouse stalwart made its name with tightly integrated software and hardware systems sold as analytics “appliances”, but in the last two years has shifted focus to its cloud platform following fierce competition from so-called cloud-native rivals including Snowflake, AWS, Microsoft, and Google.
In the UK alone, companies including Sainsbury’s, Lloyds Bank, Iceland, Barclays, Unilever, Vodafone, and other big brands still rely on Teradata’s on-prem systems for business decision-making as cloud-based systems are yet to meet their performance requirements, sources told The Register.
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July 9, 2021 at 12:16PM